WhoYou Windows Setup & Installation Guide

• Download Requirements
• Recommended Browser & Setup
• WhoYou App Installation
• WhoYou App Registration
  

Installation Spec:

Determine the windows OS version as well as if they have the below software installed.

Software Requirements:

1. Microsoft Visual

• Microsoft Visual C++ 2008
• Microsoft Visual C++ 2012 x64 bit
• Microsoft Visual C++ 2012 x86 bit
• Microsoft Visual C++ 2015-2019

2. DOTnet

• DOTnet Frameworks 3.5
• DOTnet Frameworks 4.8

3. Fingerprint Devices Drivers:

• Futronic

4. Remote Desktop Services

• AnyDesk

Compatible Browsers

• Google Chrome
• FireFox
• Window Edge
• Android Native Browser
• iOS Native Browser

Google Chrome Browsers is a Google product which uses Google Smart Software to manage and secure your browsing experience.

1. Open the Chrome browser.
2. Go to a site that wants to use your microphone and camera.
3. When prompted, choose Allow or Block.

• Allowed sites: Sites can start to record when you're on the site. If you're using a different Chrome tab or a different app, a site can't start recording.
• Blocked sites: Some sites won't work if you block them. For example, you won't be able to join a video conference

1. Open the Chrome browser.

2. To the right of the address bar, tap More (triple dots).

3. Tap on Site Settings.

4. Find the Camera in the list.

5. Ensure Whoyou App is Allowed.

1. Click the menu button (3 Lines) and select Settings.

2. Click Privacy & Security from the left menu.

3. Scroll down to the Permissions section.

4. Click the Settings '…' button for the Camera option.

5. Firefox displays the websites with saved Allow or Block permission.

6. Use the Allow/Block selector to change permission for the website. You can remove the site by selecting it from the list and clicking the Remove Website.

7. Select the Block new requests asking to access your camera checkbox if you do not want to give any other sites access to your camera.

8. Click the Save Changes button.

To enable Click-Once support in Edge browser:

• Enter edge://flags link in Edge browser.
• Scroll down to Click-Once Support setting and select ‘Enable’ from the dropdown list.
• Restart the browser.

1. In a new tab, type in "edge://settings/content". This will take you to the Site Permissions page.

2. Click into either the Camera or Microphone section.

3. Set to "Ask before accessing (recommended)". It is recommended to make sure both Camera and Microphone are set to this.

4. Return to the WhoYou OTV Screen and refresh the page.

5. When Prompted Click Allow.

Download and install WhoYou with the link below.

1. Launch WhoYou using the link provided in your Browser.

• http://services-1.whoyou.co.za/whoyou/whoyou.application?CompanyName=Default
  

The Registration process starts when you click on the ‘Register’ button

WhoYou Windows fingerprint capture uses the installed fingerprint reader.

• Provide a Valid RSA ID Number.
• Provide the registered company Identifier.
• Click the "Register" button.

Follow the capture process below:

• Provide requested fingerprint.
• On each capture click "Next" to continue.
• Complete this for all 4 requested fingerprints.

After all 4 fingerprint are captured the reporting window will be displayed with the result, below is a ledger to assist with understanding the result.

Green - Successful match was found.

Amber - Partial Match was found, however not enough to pass (try again).

Red - Failed to match the fingerprint (try again).

Once registration is complete you will be shown a Successful registration window.

Refer to the "WhoYou Home Affairs Windows" Article for a guide to use the WhoYou Windows application.

You can now login